Generator transfer switch may be improperly wired
Defect Summary
Keystone rv company (keystone) is recalling certain 2020-2021 keystone fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and impact (models 26v, 28v, 29v, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. the generator transfer switch may be incorrectly wired with the transfer switch "line" wiring (shore cord) and "load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Safety Consequence
A generator that is able to energize the shore power connection may increase the risk of injury.
Corrective Action
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. the recall began august 27, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-382. note: if there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Similar Recalls
Other recalls from Keystone Rv Company or involving Electrical System.
FAQ: Recall 20V428000
Your rights, the repair process, and what each field on this page means.
What is recall 20V428000?
NHTSA recall 20V428000 was issued by Keystone Rv Company on July 24, 2020. It addresses: Generator transfer switch may be improperly wired. The recall affects approximately 594 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 20V428000 or the manufacturer campaign number 20-382. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.