Safety Recall NHTSA · 20V502000 Reported August 25, 2020

Engine idle increase may affect boom movement

Altec Industries, Inc. · Engine And Engine Cooling · 17 vehicles potentially affected

NHTSA ID
20V502000
Manufacturer Campaign
CSN 774
Manufacturer
Altec Industries, Inc.
Component
Engine And Engine Cooling
Vehicles Affected
17
Recall Type
Vehicle
Report Received
August 25, 2020
Completion Rate
70.59

Defect Summary

Altec industries inc. Is recalling certain 2015-2018 lr7, alb, ac18, ac23, and ac38 vehicles built on an international n9/n10 chassis. during an hc desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. the increased pump flow can result in the moving speed of the boom changing.

Safety Consequence

The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury.

Corrective Action

Altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 rpm, free of charge. the recall began october 16, 2020. owners may contact altec customer service at 1-877-462-5832. altec's number for this recall is csn 774.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Altec Industries, Inc. dealer and reference recall ID 20V502000 or campaign CSN 774.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 20V502000

Your rights, the repair process, and what each field on this page means.

What is recall 20V502000?

NHTSA recall 20V502000 was issued by Altec Industries, Inc. on August 25, 2020. It addresses: Engine idle increase may affect boom movement. The recall affects approximately 17 vehicles, with the defect involving the Engine And Engine Cooling component.

How do I get this recall repaired?

Contact any authorized Altec Industries, Inc. dealer and reference NHTSA recall ID 20V502000 or the manufacturer campaign number CSN 774. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.