Ground cable on starter motor may break
Defect Summary
Isuzu technical center of america, inc. (isuzu) is recalling certain 2018-2021 ftr and chevrolet 6500xd vehicles. the ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
Safety Consequence
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Corrective Action
Isuzu and chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. the recall began october 9, 2020. isuzu owners may contact the isuzu customer relations at 1-866-441-9638 and chevrolet owners may contact the gm medium duty truck assistance line at 1-800-862-4389. isuzu's number for this recall is v2004.
Similar Recalls
Other recalls from Isuzu Motors Limited or involving Electrical System.
FAQ: Recall 20V554000
Your rights, the repair process, and what each field on this page means.
What is recall 20V554000?
NHTSA recall 20V554000 was issued by Isuzu Motors Limited on September 11, 2020. It addresses: Ground cable on starter motor may break. The recall affects approximately 4,352 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Isuzu Motors Limited dealer and reference NHTSA recall ID 20V554000 or the manufacturer campaign number V2004. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.