Safety Recall NHTSA · 20V568000 Reported September 21, 2020

Power steering pipes may separate

Nova Bus (us) Inc. · Steering · 223 vehicles potentially affected

NHTSA ID
20V568000
Manufacturer Campaign
CR4963
Manufacturer
Component
Steering
Vehicles Affected
223
Recall Type
Vehicle
Report Received
September 21, 2020
Completion Rate
62.33

Defect Summary

Nova bus (nova) is recalling certain 2020 nova bus lfs transit buses. certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. this may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.

Safety Consequence

A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.

Corrective Action

Nova bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. the recall began october 7, 2020. owners may contact nova customer service at 1-800-350-6682. nova's number for this recall is cr4963.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nova Bus (us) Inc. dealer and reference recall ID 20V568000 or campaign CR4963.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Nova Bus (us) Inc. or involving Steering.

FAQ: Recall 20V568000

Your rights, the repair process, and what each field on this page means.

What is recall 20V568000?

NHTSA recall 20V568000 was issued by Nova Bus (us) Inc. on September 21, 2020. It addresses: Power steering pipes may separate. The recall affects approximately 223 vehicles, with the defect involving the Steering component.

How do I get this recall repaired?

Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 20V568000 or the manufacturer campaign number CR4963. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.