Safety Recall NHTSA · 20V592000 Reported September 28, 2020

Shifter cable may disconnect from transmission

Shyft Group · Power Train · 5 vehicles potentially affected

NHTSA ID
20V592000
Manufacturer Campaign
20-08
Manufacturer
Shyft Group
Component
Power Train
Vehicles Affected
5
Recall Type
Vehicle
Report Received
September 28, 2020

Defect Summary

Shyft group (shyft) is recalling certain 2015-2019 utilimaster ram promaster fleet vehicles. the transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Corrective Action

Shyft will notify owners, and fca dealers will replace the transmission shift cable, free of charge. the recall began december 21, 2020. owners may contact shyft group at 1-800-582-3454. shyft group's number for this recall is 20-08.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Shyft Group dealer and reference recall ID 20V592000 or campaign 20-08.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 20V592000

Your rights, the repair process, and what each field on this page means.

What is recall 20V592000?

NHTSA recall 20V592000 was issued by Shyft Group on September 28, 2020. It addresses: Shifter cable may disconnect from transmission. The recall affects approximately 5 vehicles, with the defect involving the Power Train component.

How do I get this recall repaired?

Contact any authorized Shyft Group dealer and reference NHTSA recall ID 20V592000 or the manufacturer campaign number 20-08. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.