Safety Recall NHTSA · 20V597000 Reported September 29, 2020

Engine can be started while being worked on

Volvo Bus Corporation · Electrical System · 10 vehicles potentially affected

NHTSA ID
20V597000
Manufacturer Campaign
SR20-87
Component
Electrical System
Vehicles Affected
10
Recall Type
Vehicle
Report Received
September 29, 2020
Completion Rate
100.00

Defect Summary

Volvo bus corporation (volvo bus) is recalling certain 2020 9700 buses. the driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

Safety Consequence

An engine that can be started while being worked on increases the risk of injury to the service technician.

Corrective Action

Volvo bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began november 6, 2020. owners may contact volvo bus customer service at 1-800-463-7738. volvo bus's number for this recall is sr20-87.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volvo Bus Corporation dealer and reference recall ID 20V597000 or campaign SR20-87.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volvo Bus Corporation or involving Electrical System.

FAQ: Recall 20V597000

Your rights, the repair process, and what each field on this page means.

What is recall 20V597000?

NHTSA recall 20V597000 was issued by Volvo Bus Corporation on September 29, 2020. It addresses: Engine can be started while being worked on. The recall affects approximately 10 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Volvo Bus Corporation dealer and reference NHTSA recall ID 20V597000 or the manufacturer campaign number SR20-87. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.