Safety Recall NHTSA · 20V670000 Reported October 30, 2020

Inverter may be wired incorrectly

Keystone Rv Company · Equipment · 1,278 vehicles potentially affected

NHTSA ID
20V670000
Manufacturer Campaign
20-389
Manufacturer
Component
Equipment
Vehicles Affected
1,278
Recall Type
Vehicle
Report Received
October 30, 2020
Completion Rate
84.00

Defect Summary

Keystone rv company (keystone) is recalling certain 2020-2021 cougar trailers equipped with the off the grid (otg) solar package. the inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Safety Consequence

If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.

Corrective Action

Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. the recall began november, 18, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-389.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Keystone Rv Company dealer and reference recall ID 20V670000 or campaign 20-389.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Keystone Rv Company or involving Equipment.

FAQ: Recall 20V670000

Your rights, the repair process, and what each field on this page means.

What is recall 20V670000?

NHTSA recall 20V670000 was issued by Keystone Rv Company on October 30, 2020. It addresses: Inverter may be wired incorrectly. The recall affects approximately 1,278 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 20V670000 or the manufacturer campaign number 20-389. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.