Safety Recall NHTSA · 20V699000 Reported November 12, 2020

Egr cooler may crack internally

Chrysler (fca Us, Llc) · Engine And Engine Cooling · 28,884 vehicles potentially affected

NHTSA ID
20V699000
Manufacturer Campaign
W79
Manufacturer
Chrysler (fca Us, Llc)
Component
Engine And Engine Cooling
Vehicles Affected
28,884
Recall Type
Vehicle
Report Received
November 12, 2020
Completion Rate
91.51

Defect Summary

Chrysler (fca us llc) is recalling certain 2014-2019 jeep grand cherokee vehicles equipped with the 3.0l ecodiesel engines. the exhaust gas recirculation (egr) cooler may crack and allow pre-heated vaporized coolant to enter the egr system. this mixture may combust inside the intake manifold.

Safety Consequence

Combustion in the intake manifold can increase the risk of a fire.

Corrective Action

Fca us llc will notify owners, and dealers will replace the egr cooler, free of charge. dealers will also inspect and, as necessary, replace the intake manifold. parts are not currently available. owners were mailed an interim notification on december 21, 2021. a second notification will be mailed when parts are available, currently expected to be around march 11, 2021. The recall began march 11, 2021. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is w79.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 20V699000 or campaign W79.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 20V699000

Your rights, the repair process, and what each field on this page means.

What is recall 20V699000?

NHTSA recall 20V699000 was issued by Chrysler (fca Us, Llc) on November 12, 2020. It addresses: Egr cooler may crack internally. The recall affects approximately 28,884 vehicles, with the defect involving the Engine And Engine Cooling component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V699000 or the manufacturer campaign number W79. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.