Safety Recall NHTSA · 20V710000 Reported November 17, 2020

Missing primer may cause roof trim separation

Tesla, Inc. · Structure · 9,136 vehicles potentially affected

NHTSA ID
20V710000
Manufacturer Campaign
SB-20-12-005
Manufacturer
Component
Structure
Vehicles Affected
9,136
Recall Type
Vehicle
Report Received
November 17, 2020

Defect Summary

Tesla, inc. (tesla) is recalling certain 2016 model x vehicles. the front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. as a result, one or both pieces of trim may separate from the vehicle while moving.

Safety Consequence

Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

Corrective Action

Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. the recall began january 15, 2021. owners may contact tesla customer service at 1-877-798-3752. tesla's number for this recall is sb-20-12-005. this recall has been superseded by recall 24v615 (sb-24-12-008).

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Tesla, Inc. dealer and reference recall ID 20V710000 or campaign SB-20-12-005.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Tesla, Inc. or involving Structure.

FAQ: Recall 20V710000

Your rights, the repair process, and what each field on this page means.

What is recall 20V710000?

NHTSA recall 20V710000 was issued by Tesla, Inc. on November 17, 2020. It addresses: Missing primer may cause roof trim separation. The recall affects approximately 9,136 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Tesla, Inc. dealer and reference NHTSA recall ID 20V710000 or the manufacturer campaign number SB-20-12-005. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.