Safety Recall NHTSA · 20V715000 Reported November 18, 2020

Frame may buckle and fail

Keystone Rv Company · Structure · 1,296 vehicles potentially affected

NHTSA ID
20V715000
Manufacturer Campaign
20-391
Manufacturer
Component
Structure
Vehicles Affected
1,296
Recall Type
Vehicle
Report Received
November 18, 2020
Completion Rate
70.38

Defect Summary

Keystone rv company (keystone) is recalling certain 2019-2021 outback 335cg and 340bh recreational trailers. a section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Safety Consequence

A buckled frame may fail and increase the risk of a crash.

Corrective Action

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. the recall began december 15, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-391.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Keystone Rv Company dealer and reference recall ID 20V715000 or campaign 20-391.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Keystone Rv Company or involving Structure.

FAQ: Recall 20V715000

Your rights, the repair process, and what each field on this page means.

What is recall 20V715000?

NHTSA recall 20V715000 was issued by Keystone Rv Company on November 18, 2020. It addresses: Frame may buckle and fail. The recall affects approximately 1,296 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 20V715000 or the manufacturer campaign number 20-391. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.