Black or frozen rear view camera image/fmvss 111
Defect Summary
Volkswagen group of america, inc. (volkswagen) is recalling certain 2021 atlas cross sport, tiguan lwb, jetta nf, jetta gli, golf gti, atlas fl and arteon vehicles. the rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
Safety Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. the recall began december 11, 2020. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 91bb/91bc.
Similar Recalls
Other recalls from Volkswagen Group Of America, Inc. or involving Back Over Prevention.
FAQ: Recall 20V716000
Your rights, the repair process, and what each field on this page means.
What is recall 20V716000?
NHTSA recall 20V716000 was issued by Volkswagen Group Of America, Inc. on November 18, 2020. It addresses: Black or frozen rear view camera image/fmvss 111. The recall affects approximately 32,048 vehicles, with the defect involving the Back Over Prevention component.
How do I get this recall repaired?
Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 20V716000 or the manufacturer campaign number 91BB / 91BC. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.