Safety Recall NHTSA · 20V745000 Reported December 1, 2020

Incorrect processor power voltage may stop display

Halcore Group, Inc. · N/A · 251 vehicles potentially affected

NHTSA ID
20V745000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Component
N/A
Vehicles Affected
251
Recall Type
Vehicle
Report Received
December 1, 2020
Completion Rate
99.20

Defect Summary

Halcore group, inc. (halcore) is recalling certain 2020 horton emergency vehicles type i and iii and ambulances equipped with weldon i4g vivtech displays. the processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.

Safety Consequence

If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.

Corrective Action

Halcore will notify owners, and dealers will inspect and repair the i4g vivtech rear and/or front display within the serial number range, free of charge. the recall began december 8, 2020. owners may contact halcore customer service at 1-800-447-0343.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Halcore Group, Inc. dealer and reference recall ID 20V745000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Halcore Group, Inc. or involving N/A.

FAQ: Recall 20V745000

Your rights, the repair process, and what each field on this page means.

What is recall 20V745000?

NHTSA recall 20V745000 was issued by Halcore Group, Inc. on December 1, 2020. It addresses: Incorrect processor power voltage may stop display. The recall affects approximately 251 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Halcore Group, Inc. dealer and reference NHTSA recall ID 20V745000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.