Safety Recall NHTSA · 20V756000 Reported December 8, 2020

Operator's manual inaccurate and/or incomplete

Daimler Vans Usa, Llc · Equipment · 9 vehicles potentially affected

NHTSA ID
20V756000
Manufacturer Campaign
VS3PRIDIBA
Component
Equipment
Vehicles Affected
9
Recall Type
Vehicle
Report Received
December 8, 2020
Completion Rate
77.78

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes benz sprinter vehicles. these vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

Safety Consequence

If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

Corrective Action

Dvusa will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. dvusa distributed owners an interim notification on january 22, 2021. the recall began march 17, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3pridiba.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Vans Usa, Llc dealer and reference recall ID 20V756000 or campaign VS3PRIDIBA.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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Other recalls from Daimler Vans Usa, Llc or involving Equipment.

FAQ: Recall 20V756000

Your rights, the repair process, and what each field on this page means.

What is recall 20V756000?

NHTSA recall 20V756000 was issued by Daimler Vans Usa, Llc on December 8, 2020. It addresses: Operator's manual inaccurate and/or incomplete. The recall affects approximately 9 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 20V756000 or the manufacturer campaign number VS3PRIDIBA. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.