Loss of drive power from dc-dc converter shutdown
Defect Summary
Honda (american honda motor co.) is recalling certain 2020 cr-v hybrid, accord hybrid, and 2020-2021 insight vehicles. the dc-dc converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Safety Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will update the power converter unit (pcu) software, free of charge. the recall began february 12, 2021. owners can contact honda customer service at 1-888-234-2138. honda's number for this recall is k9e.
Similar Recalls
Other recalls from Honda (american Honda Motor Co.) or involving Electrical System.
FAQ: Recall 20V798000
Your rights, the repair process, and what each field on this page means.
What is recall 20V798000?
NHTSA recall 20V798000 was issued by Honda (american Honda Motor Co.) on December 17, 2020. It addresses: Loss of drive power from dc-dc converter shutdown. The recall affects approximately 27,838 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Honda (american Honda Motor Co.) dealer and reference NHTSA recall ID 20V798000 or the manufacturer campaign number K9E. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.