Large Recall NHTSA · 21E092000 Reported October 29, 2021

Clearcoat affects windshield bonding

Axalta Coating Systems · Visibility · 100,275 vehicles potentially affected

NHTSA ID
21E092000
Manufacturer Campaign
NR (Not Reported)
Component
Visibility
Vehicles Affected
100,275
Recall Type
Equipment
Report Received
October 29, 2021

Defect Summary

Axalta coating systems (axalta) has submitted a defect information report based upon recall determinations made by ford motor company, recall 21v-090, and chrysler (fca us, llc), recall 21v-516. windshields installed with one component acrylic-melamine clearcoat, combined with a primer-less windshield application may not have adequately bonded to the vehicle.

Safety Consequence

An inadequately bonded windshield can separate from a vehicle during a crash, increasing the risk of injury.

Corrective Action

The remedy will be determined by the affected vehicle manufacturers. axalta notified the affected vehicle manufacturers by february 2021. ford owners may contact ford customer service at 1-866-436-7332. chrysler and dodge owners may contact fca customer service at 1-800-853-1403.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Axalta Coating Systems dealer and reference recall ID 21E092000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Axalta Coating Systems or involving Visibility.

FAQ: Recall 21E092000

Your rights, the repair process, and what each field on this page means.

What is recall 21E092000?

NHTSA recall 21E092000 was issued by Axalta Coating Systems on October 29, 2021. It addresses: Clearcoat affects windshield bonding. The recall affects approximately 100,275 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Axalta Coating Systems dealer and reference NHTSA recall ID 21E092000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.