Safety Recall NHTSA · 21V014000 Reported January 15, 2021

Contaminated washer fluid/fmvss 104

Ford Motor Company · Visibility · 283 vehicles potentially affected

NHTSA ID
21V014000
Manufacturer Campaign
21C01
Manufacturer
Component
Visibility
Vehicles Affected
283
Recall Type
Vehicle
Report Received
January 15, 2021
Completion Rate
87.99

Defect Summary

Ford motor company (ford) is recalling certain 2020 ford explorer police interceptor utility and 2020 lincoln aviator vehicles. the affected vehicles contain windshield washer fluid that was contaminated with brake fluid. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 104, "windshield wiping and washing systems."

Safety Consequence

A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began march 2, 2021. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21c01.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 21V014000 or campaign 21C01.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Visibility.

FAQ: Recall 21V014000

Your rights, the repair process, and what each field on this page means.

What is recall 21V014000?

NHTSA recall 21V014000 was issued by Ford Motor Company on January 15, 2021. It addresses: Contaminated washer fluid/fmvss 104. The recall affects approximately 283 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 21V014000 or the manufacturer campaign number 21C01. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.