Large Recall NHTSA · 21V035000 Reported January 29, 2021

Center display can lose rearview camera image

Tesla, Inc. · Back Over Prevention · 134,951 vehicles potentially affected

NHTSA ID
21V035000
Manufacturer Campaign
SB-21-21-001
Manufacturer
Component
Back Over Prevention
Vehicles Affected
134,951
Recall Type
Vehicle
Report Received
January 29, 2021
Completion Rate
87.23

Defect Summary

Tesla, inc. (tesla) is recalling certain 2012-2018 tesla model s and 2016-2018 model x vehicles with a center display equipped with a nvidia tegra 3 processor and an 8gb emmc nand flash memory device. when the 8gb emmc nand flash memory device for the center display reaches lifetime wear, the emmc controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Safety Consequence

The emmc controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Corrective Action

Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the emmc is approaching lifetime wear. tesla will notify owners, and will replace the vcm daughterboard with one containing an enhanced emmc controller, free of charge. the recall began march 29, 2021. owners may contact tesla customer service at 1-877-798-3752. tesla's number for this recall is sb-21-21-001.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Tesla, Inc. dealer and reference recall ID 21V035000 or campaign SB-21-21-001.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Tesla, Inc. or involving Back Over Prevention.

FAQ: Recall 21V035000

Your rights, the repair process, and what each field on this page means.

What is recall 21V035000?

NHTSA recall 21V035000 was issued by Tesla, Inc. on January 29, 2021. It addresses: Center display can lose rearview camera image. The recall affects approximately 134,951 vehicles, with the defect involving the Back Over Prevention component.

How do I get this recall repaired?

Contact any authorized Tesla, Inc. dealer and reference NHTSA recall ID 21V035000 or the manufacturer campaign number SB-21-21-001. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.