Safety Recall NHTSA · 21V086000 Reported February 18, 2021

Power liftgate may lower unexpectedly

Mazda North American Operations · Structure · 13,857 vehicles potentially affected

NHTSA ID
21V086000
Manufacturer Campaign
4621B
Component
Structure
Vehicles Affected
13,857
Recall Type
Vehicle
Report Received
February 18, 2021
Completion Rate
97.08

Defect Summary

Mazda north american operations (mazda) is recalling certain 2020-2021 cx-30 vehicles. when fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Safety Consequence

If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Corrective Action

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. the recall began april 8, 2021. owners may contact mazda customer service at 1-800-222-5500 option 4. mazda's number for this recall is 4621b.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mazda North American Operations dealer and reference recall ID 21V086000 or campaign 4621B.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mazda North American Operations or involving Structure.

FAQ: Recall 21V086000

Your rights, the repair process, and what each field on this page means.

What is recall 21V086000?

NHTSA recall 21V086000 was issued by Mazda North American Operations on February 18, 2021. It addresses: Power liftgate may lower unexpectedly. The recall affects approximately 13,857 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Mazda North American Operations dealer and reference NHTSA recall ID 21V086000 or the manufacturer campaign number 4621B. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.