Glass panel may detach from vehicle
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2006-2007 c350, c230, c280, clk350, e320cdi, e350 wagon, e350, 2006 c55 amg, clk500, cls500, cls55 amg, e500 wagon, e500, e55 amg, 2007 clk550, cls550, cls63 amg, e550, e63 amg, and e63 wagon amg vehicles. the bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
Safety Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. owner letters were mailed may 7, 2021. owners may contact mbusa customer service at 1-800-367-6372. this recall is an expansion of recall number 19v-918. mbusa's number for this recall is 2021040012.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Visibility.
FAQ: Recall 21V196000
Your rights, the repair process, and what each field on this page means.
What is recall 21V196000?
NHTSA recall 21V196000 was issued by Mercedes-benz Usa, Llc on March 19, 2021. It addresses: Glass panel may detach from vehicle. The recall affects approximately 11,356 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 21V196000 or the manufacturer campaign number 2021040012. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.