Safety Recall NHTSA · 21V288000 Reported April 23, 2021

Water intrusion from ac drain hose may cause short

Mercedes-benz Usa, Llc · Equipment · 6,331 vehicles potentially affected

NHTSA ID
21V288000
Manufacturer Campaign
2021040024
Component
Equipment
Vehicles Affected
6,331
Recall Type
Vehicle
Report Received
April 23, 2021
Completion Rate
94.05

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2021 amg gle 53, 2020 gle350, gle450, gle580, gls450, and gls580 vehicles. the air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety Consequence

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Corrective Action

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. owner notification letters were mailed june 4, 2021. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2021040024.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 21V288000 or campaign 2021040024.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Equipment.

FAQ: Recall 21V288000

Your rights, the repair process, and what each field on this page means.

What is recall 21V288000?

NHTSA recall 21V288000 was issued by Mercedes-benz Usa, Llc on April 23, 2021. It addresses: Water intrusion from ac drain hose may cause short. The recall affects approximately 6,331 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 21V288000 or the manufacturer campaign number 2021040024. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.