Lighting and hvac display may lock up
Defect Summary
Sutphen corporation (sutphen) is recalling one 2012 sp70 vehicle equipped with a weldon v-mux vista iv standard lcd display used for controlling emergency vehicle lighting and hvac functions. the display may experience low voltage spikes, causing the lcd display to lock up or become non-functional, due to varying electrical installations.
Safety Consequence
A locked up or non-functional lcd display can delay emergency efforts, which can increase the risk of injury.
Corrective Action
A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. owners may contact sutphen customer service at 1-614-889-1005.
Similar Recalls
Other recalls from Sutphen Corporation or involving Electrical System.
FAQ: Recall 21V358000
Your rights, the repair process, and what each field on this page means.
What is recall 21V358000?
NHTSA recall 21V358000 was issued by Sutphen Corporation on May 17, 2021. It addresses: Lighting and hvac display may lock up. The recall affects approximately 1 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Sutphen Corporation dealer and reference NHTSA recall ID 21V358000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.