Door hinge screws not tightened properly
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2020 mercedes-benz sprinter vehicles. the screws for the front door hinges may not have been tightened properly.
Safety Consequence
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Corrective Action
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed june 18, 2021. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3turscha.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Structure.
FAQ: Recall 21V359000
Your rights, the repair process, and what each field on this page means.
What is recall 21V359000?
NHTSA recall 21V359000 was issued by Daimler Vans Usa, Llc on May 17, 2021. It addresses: Door hinge screws not tightened properly. The recall affects approximately 2,016 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 21V359000 or the manufacturer campaign number VS3TURSCHA. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.