Unintentional rollaway due to detached shift cable
Defect Summary
Ford motor company (ford) is recalling certain 2013-2021 transit connect vehicles equipped with 2.5l engines. the bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety Consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. additionally, the vehicle may roll after the driver selects the 'park' position. either scenario increases the risk of a crash or injury.
Corrective Action
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. owner notification letters were mailed on june 29, 2021. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21s24.
Similar Recalls
Other recalls from Ford Motor Company or involving Power Train.
FAQ: Recall 21V376000
Your rights, the repair process, and what each field on this page means.
What is recall 21V376000?
NHTSA recall 21V376000 was issued by Ford Motor Company on May 24, 2021. It addresses: Unintentional rollaway due to detached shift cable. The recall affects approximately 192,080 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 21V376000 or the manufacturer campaign number 21S24. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.