Frame rail may buckle
Defect Summary
Keystone rv company (keystone) is recalling certain 2017-2021 keystone cougar 368mbi trailers. the frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Safety Consequence
A buckled frame rail can increase the risk of a crash.
Corrective Action
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. owner notification letters were mailed july 15, 2021. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 21-411.
Similar Recalls
Other recalls from Keystone Rv Company or involving Structure.
FAQ: Recall 21V380000
Your rights, the repair process, and what each field on this page means.
What is recall 21V380000?
NHTSA recall 21V380000 was issued by Keystone Rv Company on May 24, 2021. It addresses: Frame rail may buckle. The recall affects approximately 1,990 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 21V380000 or the manufacturer campaign number 21-411. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.