Improperly mounted rear headrests
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 c300 cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63 amg s cabriolet, e450 cabriolet, and e53 amg cabriolet vehicles. the rear headrests may be incorrectly mounted to the seatbacks.
Safety Consequence
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Corrective Action
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. owner notification letters were mailed july 16, 2021. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2021060010.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Seats.
FAQ: Recall 21V406000
Your rights, the repair process, and what each field on this page means.
What is recall 21V406000?
NHTSA recall 21V406000 was issued by Mercedes-benz Usa, Llc on May 28, 2021. It addresses: Improperly mounted rear headrests. The recall affects approximately 218 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 21V406000 or the manufacturer campaign number 2021060010. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.