Do Not Drive NHTSA · 21V473000 Reported June 24, 2021

Rear suspension toe link may loosen and separate

General Motors, Llc · Suspension · 380,498 vehicles potentially affected

⚠ Do Not Drive Warning: NHTSA advises that affected vehicles should not be operated until repaired. Contact your dealer immediately.
NHTSA ID
21V473000
Manufacturer Campaign
N212340980
Manufacturer
Component
Suspension
Vehicles Affected
380,498
Recall Type
Vehicle
Report Received
June 24, 2021
Completion Rate
73.68

Defect Summary

General motors, llc (gm) is recalling certain 2010-2016 cadillac srx and 2011-2012 saab 9-4x vehicles. the rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Safety Consequence

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Owners are advised to not drive their vehicle if they experience certain malfunction indicator lamp (mil) warnings or other issues, such as unusual steering behavior, while driving. please see the part 573 report for the full list of warnings. dealers will replace the adjustable toe link with a non-adjustable one, free of charge. interim owner notification letters were mailed august 6, 2021. owner notification letters were mailed on october 25, 2021. cadillac and saab customers may direct questions to cadillac customer service at 1-800-333-4223. gm's number for this recall is n212340980.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 21V473000 or campaign N212340980.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
  4. Do not drive your vehicle until the repair is completed. Ask about loaner cars or free towing.
View Official NHTSA Notice →
Related

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Other recalls from General Motors, Llc or involving Suspension.

FAQ: Recall 21V473000

Your rights, the repair process, and what each field on this page means.

What is recall 21V473000?

NHTSA recall 21V473000 was issued by General Motors, Llc on June 24, 2021. It addresses: Rear suspension toe link may loosen and separate. The recall affects approximately 380,498 vehicles, with the defect involving the Suspension component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 21V473000 or the manufacturer campaign number N212340980. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

What does "Do Not Drive" mean for this recall?

NHTSA has flagged this recall as Do Not Drive, meaning the defect poses an immediate safety risk and affected vehicles should not be operated until they are repaired. Owners should contact their dealer immediately and may be eligible for free towing or a loaner vehicle while awaiting parts.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.