Ford Motor Company | NHTSA Recall #21V537000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 21V537000 by Ford Motor Company. Affecting 2013-2017 explorer vehicles originally sold, or ever registered, in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia Includes 631,176 affected units, Rear Suspension Toe Link Fracture, component: SUSPENSION, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModels2013-2017 explorer vehicles originally sold, or ever registered, in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia
Defect Summary
Ford motor company (ford) is recalling certain 2013-2017 explorer vehicles originally sold, or ever registered, in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia. exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Corrective Action
Dealers will inspect and replace as necessary, the cross-axis ball joint (cabj) knuckle, and replace the rear suspension toe links, free of charge. this recall is an expansion of previous nhtsa recall numbers 16v-245, 19v-435, and 20v-675. certain vehicles previously repaired will need to return for the new remedy. an interim notification letter notifying owners of the safety risk were mailed on september 10, 2021. owner notification letters were mailed on march 16, 2022. owners may contact ford's customer service at 1-866-436-7332. ford's number for this recall is 21s32.