Leveling sprocket weld failure
Defect Summary
Altec industries, inc. (altec) is recalling certain 2020 aa5x/an5x, aa5x(e)/an5x(e), aa6x/an6x, aa6x(e)/an6x(e), an4x-oc/an4x(e)-oc, an5x-oc/an5x(e)-oc, aa/an67-e100, and aa/an67(e)-e100 vehicles. the leveling sprocket may have a failed weld between the sprocket and hub assembly.
Safety Consequence
Uncontrolled platform leveling increases the risk of injury and death.
Corrective Action
Altec will inspect and replace the damaged sprocket assembly, free of charge. if no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. owner notification letters were mailed on september 15, 2021. owners may contact altec's customer service at 1-877-462-5832. altec's number for this recall is csn 828.
Similar Recalls
Other recalls from Altec Industries, Inc. or involving Equipment.
FAQ: Recall 21V548000
Your rights, the repair process, and what each field on this page means.
What is recall 21V548000?
NHTSA recall 21V548000 was issued by Altec Industries, Inc. on July 21, 2021. It addresses: Leveling sprocket weld failure. The recall affects approximately 1,284 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Altec Industries, Inc. dealer and reference NHTSA recall ID 21V548000 or the manufacturer campaign number CSN 828. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.