Rear bumper may fall off
Defect Summary
Shyft group is recalling certain 2020-2021 utilimaster walk-in vans. the fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Safety Consequence
The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Corrective Action
Shyft group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. all repairs will be performed free of charge. interim letters notifying owners of the safety risk were mailed on august 6, 2021. a second letter will be mailed once the remedy is available. owners may contact shyft group customer service at 1-800-582-3454. shyft group's number for this recall is 21-19.
Similar Recalls
Other recalls from Shyft Group or involving Structure.
FAQ: Recall 21V572000
Your rights, the repair process, and what each field on this page means.
What is recall 21V572000?
NHTSA recall 21V572000 was issued by Shyft Group on July 27, 2021. It addresses: Rear bumper may fall off. The recall affects approximately 4,885 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Shyft Group dealer and reference NHTSA recall ID 21V572000 or the manufacturer campaign number 21-19. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.