Safety Recall NHTSA · 21V712000 Reported September 14, 2021

Inadequate panoramic roof glass panel bonding

Ford Motor Company · Visibility · 13,544 vehicles potentially affected

NHTSA ID
21V712000
Manufacturer Campaign
21S42
Manufacturer
Component
Visibility
Vehicles Affected
13,544
Recall Type
Vehicle
Report Received
September 14, 2021
Completion Rate
84.91

Defect Summary

Ford motor company (ford) is recalling certain 2021 mustang mach-e vehicles. the vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

Safety Consequence

A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.

Corrective Action

Dealers will apply additional urethane adhesive, free of charge. owner notification letters were mailed october 29, 2021. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21s42.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 21V712000 or campaign 21S42.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Visibility.

FAQ: Recall 21V712000

Your rights, the repair process, and what each field on this page means.

What is recall 21V712000?

NHTSA recall 21V712000 was issued by Ford Motor Company on September 14, 2021. It addresses: Inadequate panoramic roof glass panel bonding. The recall affects approximately 13,544 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 21V712000 or the manufacturer campaign number 21S42. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.