Wheelchair lift outer barrier may fail/fmvss 403
Defect Summary
Motor coach industries (mci) is recalling certain 2005-2009 e4500 and 2005-2012 j4500 motorcoaches equipped with ricon baylift wheelchair lifts. when the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 403, "platform lift systems," and number 404, "platform lift installations."
Safety Consequence
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Corrective Action
Ricon will reinforce the outer barrier with additional supports, free of charge. owner notification letters were mailed on october 18, 2021. owners may contact the ricon's customer service at (800) 322-2884, or email ricons recall coordinator, at admin21e068@wabtec.com or by locating the nearest ricon servicing dealer using the locator on the ricon website www.riconcorp.com. owners may also contact mci's customer service at 1-800-241-2947. mci's number for this recall is r21-024.
Similar Recalls
Other recalls from Motor Coach Industries, Inc or involving Equipment Adaptive/mobility.
FAQ: Recall 21V737000
Your rights, the repair process, and what each field on this page means.
What is recall 21V737000?
NHTSA recall 21V737000 was issued by Motor Coach Industries, Inc on September 23, 2021. It addresses: Wheelchair lift outer barrier may fail/fmvss 403. The recall affects approximately 510 vehicles, with the defect involving the Equipment Adaptive/mobility component.
How do I get this recall repaired?
Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 21V737000 or the manufacturer campaign number R21-024. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.