Safety Recall NHTSA · 21V774000 Reported October 4, 2021

Hpcm software may cause loss of drive power

Nissan North America, Inc. · Engine And Engine Cooling · 7,634 vehicles potentially affected

NHTSA ID
21V774000
Manufacturer Campaign
R21B4, R21B5
Component
Engine And Engine Cooling
Vehicles Affected
7,634
Recall Type
Vehicle
Report Received
October 4, 2021
Completion Rate
68.72

Defect Summary

Nissan north america, inc. (nissan) is recalling certain 2014-2015 nissan pathfinder hybrid, 2015-2016 murano hybrid, and 2014-2017 infiniti qx60 hybrid vehicles. the hybrid powertrain control module (hpcm) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Safety Consequence

A loss of drive power increases the risk of a crash.

Corrective Action

Dealers will reprogram the hpcm software, free of charge. owner notification letters were mailed march 31, 2022. owners may contact nissan customer service at 1-800-867-7669 or infiniti customer service at 1-800-662-6200. nissan's numbers for this recall are r21b4 and r21b5.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nissan North America, Inc. dealer and reference recall ID 21V774000 or campaign R21B4, R21B5.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Nissan North America, Inc. or involving Engine And Engine Cooling.

FAQ: Recall 21V774000

Your rights, the repair process, and what each field on this page means.

What is recall 21V774000?

NHTSA recall 21V774000 was issued by Nissan North America, Inc. on October 4, 2021. It addresses: Hpcm software may cause loss of drive power. The recall affects approximately 7,634 vehicles, with the defect involving the Engine And Engine Cooling component.

How do I get this recall repaired?

Contact any authorized Nissan North America, Inc. dealer and reference NHTSA recall ID 21V774000 or the manufacturer campaign number R21B4, R21B5. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.