Safety Recall NHTSA · 21V789000 Reported October 11, 2021

Deactivated front passenger air bag

Mercedes-benz Usa, Llc · Air Bags · 1,311 vehicles potentially affected

NHTSA ID
21V789000
Manufacturer Campaign
2021100010
Component
Air Bags
Vehicles Affected
1,311
Recall Type
Vehicle
Report Received
October 11, 2021
Completion Rate
98.17

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain 2021 s500, s580, and maybach s580 vehicles. the air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

Safety Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Corrective Action

Dealers will update the air bag control unit software, free of charge. owner notification letters were mailed december 1, 2021. mbusa's number for this recall is 2021100010. Owners may contact mbusa customer service at 1-800-367-6372.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 21V789000 or campaign 2021100010.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Air Bags.

FAQ: Recall 21V789000

Your rights, the repair process, and what each field on this page means.

What is recall 21V789000?

NHTSA recall 21V789000 was issued by Mercedes-benz Usa, Llc on October 11, 2021. It addresses: Deactivated front passenger air bag. The recall affects approximately 1,311 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 21V789000 or the manufacturer campaign number 2021100010. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.