Door may open and close unexpectedly
Defect Summary
Nova bus (us) inc. (nova) is recalling certain 2021 lfs buses. the vehicle multiplex software may unexpectedly cause the door system electronic control module (ecm) to open and close the rear passenger door when the bus stops.
Safety Consequence
A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.
Corrective Action
Nova bus will provide instructions for how to update the vehicle multiplex and door system ecm software, and install a hardware dedicated wire kit, free of charge. owner notification letters were mailed december 15, 2021. owners may contact nova customer service at 1-800-350-6682. nova's number for this recall is cr5220/5221/5222.
Similar Recalls
Other recalls from Nova Bus (us) Inc. or involving Electrical System.
FAQ: Recall 21V929000
Your rights, the repair process, and what each field on this page means.
What is recall 21V929000?
NHTSA recall 21V929000 was issued by Nova Bus (us) Inc. on November 26, 2021. It addresses: Door may open and close unexpectedly. The recall affects approximately 125 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 21V929000 or the manufacturer campaign number CR5220/5221/5222. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.