Safety Recall NHTSA · 21V951000 Reported December 9, 2021

Front ceiling panel may come loose and fall

Prevost Car (us) Inc. · Structure · 201 vehicles potentially affected

NHTSA ID
21V951000
Manufacturer Campaign
SR21-12
Component
Structure
Vehicles Affected
201
Recall Type
Vehicle
Report Received
December 9, 2021
Completion Rate
27.86

Defect Summary

Prevost car (us) inc. (prevost) is recalling certain 2020-2022 x3 commuter and x3 coach buses. the front ceiling panel may come loose and fall.

Safety Consequence

A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.

Corrective Action

Prevost service centers will reinforce the panel, free of charge. owner notification letters were mailed december 17, 2021. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr21-12.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Prevost Car (us) Inc. dealer and reference recall ID 21V951000 or campaign SR21-12.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Prevost Car (us) Inc. or involving Structure.

FAQ: Recall 21V951000

Your rights, the repair process, and what each field on this page means.

What is recall 21V951000?

NHTSA recall 21V951000 was issued by Prevost Car (us) Inc. on December 9, 2021. It addresses: Front ceiling panel may come loose and fall. The recall affects approximately 201 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 21V951000 or the manufacturer campaign number SR21-12. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.