Software may cause unintentional vehicle movement
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes-benz sprinter and freightliner sprinter vehicles. a software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the park 'p' position without the parking brake applied.
Safety Consequence
Unintentional vehicle movement can increase the risk of a crash.
Corrective Action
Dealers will update the electronic stability program control unit software, free of charge. owner notification letters were mailed february 11, 2022. Owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs3pa27 eri/ero.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Electrical System.
FAQ: Recall 21V972000
Your rights, the repair process, and what each field on this page means.
What is recall 21V972000?
NHTSA recall 21V972000 was issued by Daimler Vans Usa, Llc on December 15, 2021. It addresses: Software may cause unintentional vehicle movement. The recall affects approximately 48,400 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 21V972000 or the manufacturer campaign number VS3PA27 ERI/ERO. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.