Driveshaft may separate
Defect Summary
Ford motor company (ford) is recalling certain 2020 transit vehicles equipped with all wheel drive (awd). the bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Safety Consequence
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
Corrective Action
Dealers will inspect and replace the driveshaft bolts. if any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. repairs will be performed free of charge. owner notification letters were mailed february 4, 2022. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 21s54.
Similar Recalls
Other recalls from Ford Motor Company or involving Power Train.
FAQ: Recall 21V978000
Your rights, the repair process, and what each field on this page means.
What is recall 21V978000?
NHTSA recall 21V978000 was issued by Ford Motor Company on December 16, 2021. It addresses: Driveshaft may separate. The recall affects approximately 4,548 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 21V978000 or the manufacturer campaign number 21S54. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.