Power steering assist may fail
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling one 2020 cla250 vehicle. the power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
Safety Consequence
A sudden loss of power steering assist can increase the risk of a crash.
Corrective Action
A dealer will inspect and repair the power supply connection, as necessary, free of charge. the owner notification letter was mailed january 21, 2021. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2021120016.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Steering.
FAQ: Recall 21V989000
Your rights, the repair process, and what each field on this page means.
What is recall 21V989000?
NHTSA recall 21V989000 was issued by Mercedes-benz Usa, Llc on December 17, 2021. It addresses: Power steering assist may fail. The recall affects approximately 1 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 21V989000 or the manufacturer campaign number 2021120016. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.