Steering wheel hands-off detection software error
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Safety Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. owner notification letters were mailed may 6, 2022. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2022040010.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Steering.
FAQ: Recall 22V189000
Your rights, the repair process, and what each field on this page means.
What is recall 22V189000?
NHTSA recall 22V189000 was issued by Mercedes-benz Usa, Llc on March 25, 2022. It addresses: Steering wheel hands-off detection software error. The recall affects approximately 8,396 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 22V189000 or the manufacturer campaign number 2022040010. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.