Daimler Vans Usa, Llc | NHTSA Recall #22V360000

Vehicle safety recall details from the Department of Transportation.

Description

Detailed recall information for NHTSA ID 22V360000 by Daimler Vans Usa, Llc. Affecting 2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles Includes 19,937 affected units, Disabled Emergency Call System, component: COMMUNICATION, and more from the Department of Transportation.

Vehicle Make / Model

makesAndModels

2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles. an error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Corrective Action

The communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. owner notification letters were mailed october 13, 2022. owners may contact dvusa at 1-877-762-8267. dvusa's number for this recall is vs2simkom/vs3simkom.

Recall Overview

NHTSA ID: 22V360000
Manufacturer: Daimler Vans Usa, Llc
Report Received Date: 2022-05-20T00:00:00
Subject: Disabled emergency call system
Component: Communication
Potentially Affected Units: 19,937

Details

MFR Campaign Number: VS2SIMKOM/VS3SIMKOM
Recall Type: Vehicle
Defect Summary: Daimler vans usa, llc (dvusa) is recalling certain 2019-2021 freightliner sprinter, mercedes-benz metris, and mercedes-benz sprinter vehicles. an error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Consequence Summary: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action: The communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. owner notification letters were mailed october 13, 2022. owners may contact dvusa at 1-877-762-8267. dvusa's number for this recall is vs2simkom/vs3simkom.

Safety Information

Fire Risk When Parked: No
Do Not Drive: No
Completion Rate: 75.29

Metadata

SID: row-dzdk.3a6k_zagr
NHTSA ID: 22V360000
Position: N/A
Created At: 1742808662
Created Meta: N/A
Updated At: 1742808662
Updated Meta: N/A
Meta: { }
Recall Link: