Emergency exit window latch may fail/fmvss 217
Defect Summary
Arow global corp (arow) is recalling certain mv204 and mv207 emergency exit windows. please see the recall report for a complete list of part numbers and window sizes. during a crash, the emergency exit window latch may fail and allow the window to open. as such, these windows fail to comply with the requirements of federal motor vehicle safety standard number 217, "bus emergency exits and window retention and release."
Safety Consequence
Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.
Corrective Action
Arow will provide a parts kit with a new latch component, free of charge. owner notification letters were mailed march 27, 2023. owners may contact arow customer service at 1-715-693-6020.
Similar Recalls
Other recalls from Arow Global Corp or involving Structure.
FAQ: Recall 23E018000
Your rights, the repair process, and what each field on this page means.
What is recall 23E018000?
NHTSA recall 23E018000 was issued by Arow Global Corp on March 8, 2023. It addresses: Emergency exit window latch may fail/fmvss 217. The recall affects approximately 1,500 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Arow Global Corp dealer and reference NHTSA recall ID 23E018000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.