Safety Recall NHTSA · 23E021000 Reported March 16, 2023

Right side bag may contact exhaust

Ducati North America · N/A · 65 vehicles potentially affected

NHTSA ID
23E021000
Manufacturer Campaign
SRV-RCL-23-001
Manufacturer
Ducati North America
Component
N/A
Vehicles Affected
65
Recall Type
Equipment
Report Received
March 16, 2023
Completion Rate
23.08

Defect Summary

Ducati north america (ducati) is recalling certain ducati performance desert x soft side bags kits with part number 96781971aa, designed to fit 2023 desertx motorcycles. the right-side bag may contact the exhaust during motorcycle use.

Safety Consequence

A bag that contacts the motorcycle exhaust can burn and may catch fire, increasing the risk of a crash or injury.

Corrective Action

As an interim action, dealers will provide owners updated assembly instructions. once parts are available, dealers will install a new right-side bag frame. repairs will be performed free of charge. owner notification letters were mailed april 12, 2023. owners may contact ducati customer service at 1-888-391-5446. ducati's number for this recall is srv-rcl-23-001.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ducati North America dealer and reference recall ID 23E021000 or campaign SRV-RCL-23-001.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 23E021000

Your rights, the repair process, and what each field on this page means.

What is recall 23E021000?

NHTSA recall 23E021000 was issued by Ducati North America on March 16, 2023. It addresses: Right side bag may contact exhaust. The recall affects approximately 65 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Ducati North America dealer and reference NHTSA recall ID 23E021000 or the manufacturer campaign number SRV-RCL-23-001. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.