Safety Recall NHTSA · 23E029000 Reported April 3, 2023

Ads software error may cause crash

Cruise Llc · Electrical System · 300 vehicles potentially affected

NHTSA ID
23E029000
Manufacturer Campaign
23-01
Manufacturer
Component
Electrical System
Vehicles Affected
300
Recall Type
Equipment
Report Received
April 3, 2023
Completion Rate
100.00

Defect Summary

Cruise llc (cruise) is recalling certain automated driving systems (ads) with software versions delta/2023.01.12.00 and delta/2023.02.09.00, prior to version delta/2023.02.09.00-08.00. the ads system may inaccurately predict the movement of articulated vehicles such as buses and tractor trailers.

Safety Consequence

Inaccurately predicting the movement of articulated vehicles increases the risk of a crash.

Corrective Action

Cruise updated the ads software, free of charge. all affected vehicles were repaired by march 25, 2023. cruise's number for this recall is 23-01.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Cruise Llc dealer and reference recall ID 23E029000 or campaign 23-01.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Cruise Llc or involving Electrical System.

FAQ: Recall 23E029000

Your rights, the repair process, and what each field on this page means.

What is recall 23E029000?

NHTSA recall 23E029000 was issued by Cruise Llc on April 3, 2023. It addresses: Ads software error may cause crash. The recall affects approximately 300 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Cruise Llc dealer and reference NHTSA recall ID 23E029000 or the manufacturer campaign number 23-01. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.