Portable charging cord may cause electric shock
Defect Summary
General motors, llc (gm) is recalling certain webasto portable charging cords (gen 3), with part number 24044913. these charging cords contain incorrect software and may fail to discontinue charging if the ground connection is lost.
Safety Consequence
A portable charging cord that loses its ground connection while in use may result in electric shock, increasing the risk of injury.
Corrective Action
Dealers will inspect and replace the portable charging cord as necessary, free of charge. owner notification letters were mailed november 30, 2023. owners may contact gm customer service at 1-888-988-7267. gm's number for this recall is n2324073000.
Similar Recalls
Other recalls from General Motors, Llc or involving Equipment.
FAQ: Recall 23E065000
Your rights, the repair process, and what each field on this page means.
What is recall 23E065000?
NHTSA recall 23E065000 was issued by General Motors, Llc on August 31, 2023. It addresses: Portable charging cord may cause electric shock. The recall affects approximately 9,423 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 23E065000 or the manufacturer campaign number N232407300. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.