Safety Recall NHTSA · 23E086000 Reported November 7, 2023

Ads software may improperly respond after a crash

Cruise Llc · Electrical System · 950 vehicles potentially affected

NHTSA ID
23E086000
Manufacturer Campaign
23-02
Manufacturer
Component
Electrical System
Vehicles Affected
950
Recall Type
Equipment
Report Received
November 7, 2023
Completion Rate
24.84

Defect Summary

Cruise llc (cruise) is recalling a subsystem within the automated driving systems (ads). the collision detection subsystem may improperly cause the vehicle to attempt to move to the side of the road after a crash.

Safety Consequence

Additional vehicle movement can increase the risk of injury or cause another crash.

Corrective Action

Cruise has deployed an over-the-air (ota) ads software update in all supervised test fleet vehicles, free of charge. all affected driverless fleet vehicles will also be repaired prior to returning to service. cruise's number for this recall is 23-02.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Cruise Llc dealer and reference recall ID 23E086000 or campaign 23-02.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Cruise Llc or involving Electrical System.

FAQ: Recall 23E086000

Your rights, the repair process, and what each field on this page means.

What is recall 23E086000?

NHTSA recall 23E086000 was issued by Cruise Llc on November 7, 2023. It addresses: Ads software may improperly respond after a crash. The recall affects approximately 950 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Cruise Llc dealer and reference NHTSA recall ID 23E086000 or the manufacturer campaign number 23-02. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.