Safety Recall NHTSA · 23V122000 Reported February 24, 2023

Hvac system defogger inoperative/fmvss 103

Ford Motor Company · Visibility · 4,804 vehicles potentially affected

NHTSA ID
23V122000
Manufacturer Campaign
23C02
Manufacturer
Component
Visibility
Vehicles Affected
4,804
Recall Type
Vehicle
Report Received
February 24, 2023
Completion Rate
87.01

Defect Summary

Ford motor company (ford) is recalling certain 2023 transit vehicles equipped with the special vehicle operations accessory service kit #1 or #2 with a high specification vehicle interface connector. when the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (hvac) including the defrost and defog systems. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 103, "windshield defrosting and defogging systems."

Safety Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

Corrective Action

Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. owner notification letters were mailed april 20, 2023. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 23c02.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 23V122000 or campaign 23C02.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Visibility.

FAQ: Recall 23V122000

Your rights, the repair process, and what each field on this page means.

What is recall 23V122000?

NHTSA recall 23V122000 was issued by Ford Motor Company on February 24, 2023. It addresses: Hvac system defogger inoperative/fmvss 103. The recall affects approximately 4,804 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 23V122000 or the manufacturer campaign number 23C02. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.