Safety Recall NHTSA · 23V177000 Reported March 17, 2023

Water intrusion from ac drain hose may cause short

Mercedes-benz Usa, Llc · Visibility · 61,450 vehicles potentially affected

NHTSA ID
23V177000
Manufacturer Campaign
2023030014 & 15
Component
Visibility
Vehicles Affected
61,450
Recall Type
Vehicle
Report Received
March 17, 2023
Completion Rate
88.04

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 gle350, gle450, gls450, gls580, 2021 amg gle53, amg gle63, maybach gls600, amg gls63, and 2020 gle580 vehicles. the air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety Consequence

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled and the doors may not unlock, increasing the risk of injury. also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Corrective Action

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. owner notification letters were mailed april 28, 2023. owners may contact mbusa customer service at 1-800-367-6372. this recall is an expansion of recall numbers 21v-288 and 19v-587. mbusa's numbers for this recall are 2023030014 and 15.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 23V177000 or campaign 2023030014 & 15.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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Other recalls from Mercedes-benz Usa, Llc or involving Visibility.

FAQ: Recall 23V177000

Your rights, the repair process, and what each field on this page means.

What is recall 23V177000?

NHTSA recall 23V177000 was issued by Mercedes-benz Usa, Llc on March 17, 2023. It addresses: Water intrusion from ac drain hose may cause short. The recall affects approximately 61,450 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 23V177000 or the manufacturer campaign number 2023030014 & 15. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.