High-voltage battery pack may short-circuit
Defect Summary
Kia america, inc. (kia) is recalling certain 2015-2019 soul ev vehicles equipped with an e400 battery. the high-voltage battery pack may experience an electrical short-circuit while driving.
Safety Consequence
A battery electrical short-circuit increases the risk of a fire.
Corrective Action
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. the new software will illuminate the ev warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. if this occurs, the battery will be replaced, free of charge. owner notification letters were mailed august 18, 2023. owners may contact kia customer service at 1-800-333-4542. kia's number for this recall is sc267.
Similar Recalls
Other recalls from Kia America, Inc. or involving Electrical System.
FAQ: Recall 23V218000
Your rights, the repair process, and what each field on this page means.
What is recall 23V218000?
NHTSA recall 23V218000 was issued by Kia America, Inc. on March 29, 2023. It addresses: High-voltage battery pack may short-circuit. The recall affects approximately 2,689 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Kia America, Inc. dealer and reference NHTSA recall ID 23V218000 or the manufacturer campaign number SC267. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.