Safety Recall NHTSA · 23V271000 Reported April 17, 2023

Seat cushion may detach from frame

Prevost Car (us) Inc. · Seats · 280 vehicles potentially affected

NHTSA ID
23V271000
Manufacturer Campaign
SR23-305
Component
Seats
Vehicles Affected
280
Recall Type
Vehicle
Report Received
April 17, 2023
Completion Rate
100.00

Defect Summary

Prevost cars (us) inc. (prevost) is recalling certain 2021-2023 x3-45 commuter busses. the foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.

Safety Consequence

A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.

Corrective Action

Prevost will add adhesive to the bolts, free of charge. owner notification letters were be mailed june 7, 2023. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr23-305.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Prevost Car (us) Inc. dealer and reference recall ID 23V271000 or campaign SR23-305.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Prevost Car (us) Inc. or involving Seats.

FAQ: Recall 23V271000

Your rights, the repair process, and what each field on this page means.

What is recall 23V271000?

NHTSA recall 23V271000 was issued by Prevost Car (us) Inc. on April 17, 2023. It addresses: Seat cushion may detach from frame. The recall affects approximately 280 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 23V271000 or the manufacturer campaign number SR23-305. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.