Incorrect emergency exit window/fmvss 217
Defect Summary
Nova bus (us) inc. (nova bus) is recalling certain 2014 lfs and 2012-2013 lfs artic transit buses. the emergency exit window release and label may have been installed in the incorrect location. in addition, the emergency exit window opening may be insufficient. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 217, "bus emergency exits and window retention and release."
Safety Consequence
In an emergency, the incorrect placement of the window exit release and label instructions or the insufficient window opening may prevent or delay the use of the emergency exit, increasing the risk of injury.
Corrective Action
Nova bus will either remove the emergency exit window feature, and/or relocate the release mechanism, label, and chime cord stop-request system, as necessary, free of charge. owner notification letters were mailed june 12, 2023. owners may contact nova customer service at 1-800-350-6682. nova's number for this recall is cr5415.
Similar Recalls
Other recalls from Nova Bus (us) Inc. or involving Structure.
FAQ: Recall 23V277000
Your rights, the repair process, and what each field on this page means.
What is recall 23V277000?
NHTSA recall 23V277000 was issued by Nova Bus (us) Inc. on April 18, 2023. It addresses: Incorrect emergency exit window/fmvss 217. The recall affects approximately 40 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 23V277000 or the manufacturer campaign number CR5415. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.